Why is It Important to Have a Digital Strategy?
In a fast-evolving world
of today, businesses need to give their best to improve their work. This
includes setting future goals and making plans for the future. Every top
company should have its perspective cleared out so as to improve the
functioning of its smaller sectors and have them outlined in a general plan. Digital
strategy should also be one of the crucial parts of future plans and goals.
Here is why.
What is a digital
strategy?
According to Wikipedia, digital
strategy is a process which defines a company’s online presence, its goals,
vision, and opportunities which are supposed to “maximise the business benefits
of digital initiatives to the organisation.” Its stages subsume various kinds
of analyses, such as competitor analysis, financial analysis, target audience
analysis, stakeholder interviews, and many more.
What is online
presence?
Online presence means
creating a digital image of a company, that is its presence on social media,
blogs, websites and basically transforming a company via means of online
personalisation.
Digital marketing has
multiple-faceted presence:
·
social media marketing (SMM)
·
email marketing
·
mobile marketing
·
SEO content
·
PPC (pay per click) advertising
·
blog articles
·
online video content
The results of all of the
aforementioned are seen through metrics and its corresponding analysis, which
gives a clear insight into things that were done well and to what can be improved
in the future.
What is Social Media
Marketing?
Social Media Marketing is
a subtype of digital marketing which bases its activity on creating an online
image of a company in social media. It functions on the principle of promoting
services, blog articles, interviews, discounts and basically every business
activity on social networking sites, such as Facebook, Twitter, Google+,
LinkedIn, Pinterest, Instagram, etc. The signals which search engines get from
social networks are important for Search Engine Optimisation that is SEO, and
results in a better
ranking position on a targeted search engine.
One of the most
influential social networks from which a company or website can benefit, and
which is often neglected due to its unpopularity is Google+. Naturally, this
Google’s social network collects signals and improves visibility on its search
engine.
What are the
benefits of a digital strategy?
If a digital strategy is
done right, it can have many positive benefits for a business.
·
Branding. The current trend is
creating an individualised brand. This means connecting your website with
social media and integrating them into a unified whole, which presents you as
an organised and memorable brand in the eyes of your target audience.
·
Target audience. Doing a thorough
research of the audience that is supposed to follow you on social networks can
help you improve your business in many ways. They say that it is much harder to
retain an old customer than get a new one, so customer loyalty should be one of
your goals as well. By researching your target audience and listening to their
needs you can see the faults you would not normally see because you are biased.
This can help you in improving your business and help you accommodate to your
audience’s needs.
·
Better conversion rates. Social media
preparation can help in improving your conversion rates, customer satisfaction
index (CSI), and even return on investment (ROI). For example, if you invest a
certain amount of money into creating content for social media, it can result
in your audience liking your content, which in turns sends signals towards the
search engine, and this can result in better visit to your website and getting
more customers. By investing some money, you can get much more in practically a
matter of clicks.
To outsource or not?
In a recent conversation with professionals from Mindarc digital agency
we have learned that digital marketing strategy can be done by either a company
itself – if it hires good experts – or it can be done by a professional digital
agency. The latter enables the company to focus on its primary business, and
allows for a carefree approach to inbound marketing.
In other words, a company can continue doing
its business, while getting better results from marketing which is done by a
hired agency. Keep up with the trend and do not let the train pass you by.
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